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Words Matter

53 ratings | 11975 views
What we say as caregivers has the power to harm or heal. How do you wish to be remembered? Cleveland Clinic’s Center for Excellence in Healthcare Communication: Transforming how clinicians relate to patients and one another through innovative education, advocacy, and research. http://healthcarecommunication.info/
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Text Comments (1)
Kathy (1 month ago)
Another example of Cleveland Clinic's understanding of how essential human connection is both to a healing relationship and to being a top rated healthcare provider

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