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Cleveland Clinic's Empathy Series Continues -- Patients: Afraid and Vulnerable

958 ratings | 470386 views
When you're in the hospital, everything changes. You depend on caregivers for everything. Each word, each touch, each visit really matters. "Cleveland Clinic's Empathy: The Human Connection to Patient Care" told part of the story. But there's much more. You'll be moved by these life-changing stories, and astonished when you learn what these patients have in common. ➨ Visit Cleveland Clinic: http://bit.ly/XlxDfr ➨ Visit Health Hub from Cleveland Clinic: http://bit.ly/VBQ3nW ➨ Subscribe to our YouTube Channel: http://bit.ly/W0bJ0y ➨ Like Cleveland Clinic on Facebook: http://on.fb.me/WMFkul ➨ Follow Cleveland Clinic on Twitter: http://bit.ly/Uua1Gs ➨ Follow Cleveland Clinic on Google+: http://bit.ly/136vcTe ➨ Follow Cleveland Clinic on Instagram: http://bit.ly/12gMABx ➨ Connect with Cleveland Clinic on LinkedIn: http://linkd.in/120XfNs ➨ Follow Cleveland Clinic on Pinterest: http://bit.ly/11QqS3A
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Text Comments (30)
Nagaraj Manickm (4 months ago)
Cleveland hospital gives the feels and the pain of every person who receive the treatment and the the culture of doctors and the society of hospital in giving best dire to work for the hospital and the America; I trust to do the best valuable work through American society and seeing others happy and freedom.Hospital is good for find all solutions.
miyukibeautifulsnow (8 months ago)
when my patients express their frustrations and fears I share that I too was a patient Several times and a few times almost dying, it seems to put them at ease to know they are not alone and their feelings are validated. I told a patient today after she expressed so much frustration with being non weight bearing and losing a 6th toe that THIS TOO SHALL PASS, we Can overcome our difficulties and challenges we just have to have a Little Faith...Faith of a Mustard Seed is all we need.
Cherrie Carnaghi (1 year ago)
I wept
shell harris (1 year ago)
I have Osteogenesis Imperfecta Type I and II (OI). I have had over 400 broken bones in my lifetime. I was born with 13. I have MAJOR anxiety. I have major depression. Everything I complain about is blamed on OI. For 7 years I begged and pleaded for help. I saw over 20 doctors. To be honest, I can't remember how many I saw. Just a bucket full of ROBOTS no humanity in the care. I hate it!!! 7 years into my crying and begging for help my husband finally went off on a doctor and said she is YOUR patient. I expect you to help her NOW! They finally did an MRI. I had a tumor in my spinal cord which had grown to the size of cutting off 60% of the flow of my spinal fluid. So I had to have a surgery or go paralyzed. Now I'm 7 years after that surgery that saved me yet RUINED my life. I have lost about 50% of my mobility. I'm treated still like a pill seeker. No one understands my disorder. Why? I'm told, people like myself are not expected to make it to my age. No one will take me that specializes in OI because they only work with pediatrics. IT"S SO HORRIBLE. I'm nauseated just typing this and sobbing because there is no hope in site at this point. I'm broken in a new place now- my spirit! :( I live in San Antonio Texas if you know of an orthopedic doctor who works with ADULT OI patients. Please help by offering the contact!! Namaste!
Rosie Posia (1 year ago)
who wrote and directed these video's?
graha laxeda (1 year ago)
amazing cLeveland clinic Thx for Sharing.. love uuu
Jennifer Lor (1 year ago)
Hopefull for new life
Fantastic video, people that haven't been through the same thing will never know what I'm going through and don't know how I feel even through they think they can
Ruthie Church (1 year ago)
I had a horrible experience at our local hospital. I would rather die than go back there. Hearing stories and watching this video of Cleveland Clinic....(you saved two of my friends lives). Thank you for restoring my faith in hospitals and medical professionals.....I count you as a blessing that is approximately two hours away..Cleveland rocks in more ways than one. Blessings.
Harold Armstrong (1 year ago)
u
Thia and Mariya (2 years ago)
😭 do i need to say anymore
aja garcia (2 years ago)
It sucks that some people have to have something terrible happen to themselves in order to feel someone else's pain.... I try a lil harder each day to be more patient and more understanding.
ReviewCam (1 year ago)
Yes
Barrack Obama (1 year ago)
am I supposed to feel bad?
Theflowoflove (2 years ago)
+aja garcia Bless your heart.
Brown BoutiQue (2 years ago)
So that's where the video we saw at Orientation came from.
This was an amazing energy boost to continue giving it all during my 24-hour shift as a general practitioner here in Colombia. That was too motivational
Jazzah ___ (2 years ago)
Omg this is beautiful! :'( I'm about to sit my State Final Exam in 2 weeks to become a registered nurse and these videos have been so inspiring!!!!!!! Aaaah, I cant wait to become a nurse!!!!
maria nancy Isasi (2 years ago)
hice unos comentarios sobre mi mal a mi valvla tricuspide y crei que alguien me contestaria , soy ya operada de la mitral,por lo tanto paciente anticoagulada... pero crei que me contestarian algo....
jose rodriguez (3 years ago)
Seria grandioso poder contar con esta información en Español o con subtítulos, seria posible??
David Gensure (3 years ago)
Thanks Cleveland Clinic for the best empathy video's I've ever watched!  Also, a former patient!
Christine Mitchell (3 years ago)
Fascinating--and very well edited and presented.  Excellent!
jeff gerken (4 years ago)
I went though colo-rectal canter treatment in 2005. That is how I came to get my degree in healthcare, so I could be like those who took care of me! I remind myself daily what it is like to be the patient on the OR table. I understaqnd they are scared, they will never remember me or my name, but I will hold their hand as they go off to sleep for surgery, I will gently remind they that their surgery is over as they are waking up.
Sherri Loeb (4 years ago)
Words can't possibly do this video justice. True patient centered compassionate care is needed for every individual. Unfortunately too many times, it takes an experience like these people had to realize it. We need to put the care back in Healthcare. Kudos to Cleveland Clinic!
Rach Kate (4 years ago)
The best caregivers are the ones who have also been patients before, and remember what it feels like. As the lady in the final segment explained, "When a patient is angry/frustrated I remind myself what it feels like to be there then it makes sense." And another: "A lot of people tell me 'Oh, I know how it feels' but until you become a patient, no you do not."  What a shame that some people will still never understand this until they actually are a patient. Too often they judge people by the situation they're in or by their reaction to your disinterest or dishonesty- not by WHO THEY ARE as a human being. Every medical and allied health provider should be forced to watch this. When they stop caring, practice this understanding only selectively or are rudely out of line, they should be shown it again.
ann flanagan petry (4 years ago)
Beautiful...thank you for sharing these. 
Bear Jew (4 years ago)
Thank you..I was a patient there and it brought me to tears. G-d bless the Cleveland Clinic.
Rick Stier (4 years ago)
This video describes the reason I chose a career in healthcare. Thank you Cleveland Clinic for giving that reason words, faces, and poignant human experiences.  
清正侯 (4 years ago)
Every health caregiver should watch this film.
魏龍安 (4 years ago)
Warm message !
Arthas Chu (4 years ago)
Truly inspiring, indeed we all want to step into our patient's shoes and truly touch their hearts, yet we fail to do that all the time because we are still imperfect human underneath our white coats. Nevertheless, a step of understanding through being in a patient's body is a step closer to better patient care. 

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