When you're in the hospital, everything changes. You depend on caregivers for everything. Each word, each touch, each visit really matters. "Cleveland Clinic's Empathy: The Human Connection to Patient Care" told part of the story. But there's much more. You'll be moved by these life-changing stories, and astonished when you learn what these patients have in common.
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Cleveland hospital gives the feels and the pain of every person who receive the treatment and the the culture of doctors and the society of hospital in giving best dire to work for the hospital and the America; I trust to do the best valuable work through American society and seeing others happy and freedom.Hospital is good for find all solutions.
when my patients express their frustrations and fears I share that I too was a patient Several times and a few times almost dying, it seems to put them at ease to know they are not alone and their feelings are validated. I told a patient today after she expressed so much frustration with being non weight bearing and losing a 6th toe that THIS TOO SHALL PASS, we Can overcome our difficulties and challenges we just have to have a Little Faith...Faith of a Mustard Seed is all we need.
I have Osteogenesis Imperfecta Type I and II (OI). I have had over 400 broken bones in my lifetime. I was born with 13. I have MAJOR anxiety. I have major depression. Everything I complain about is blamed on OI. For 7 years I begged and pleaded for help. I saw over 20 doctors. To be honest, I can't remember how many I saw. Just a bucket full of ROBOTS no humanity in the care. I hate it!!! 7 years into my crying and begging for help my husband finally went off on a doctor and said she is YOUR patient. I expect you to help her NOW! They finally did an MRI. I had a tumor in my spinal cord which had grown to the size of cutting off 60% of the flow of my spinal fluid. So I had to have a surgery or go paralyzed. Now I'm 7 years after that surgery that saved me yet RUINED my life. I have lost about 50% of my mobility. I'm treated still like a pill seeker. No one understands my disorder. Why? I'm told, people like myself are not expected to make it to my age. No one will take me that specializes in OI because they only work with pediatrics. IT"S SO HORRIBLE. I'm nauseated just typing this and sobbing because there is no hope in site at this point. I'm broken in a new place now- my spirit! :( I live in San Antonio Texas if you know of an orthopedic doctor who works with ADULT OI patients. Please help by offering the contact!! Namaste!
I had a horrible experience at our local hospital. I would rather die than go back there. Hearing stories and watching this video of Cleveland Clinic....(you saved two of my friends lives). Thank you for restoring my faith in hospitals and medical professionals.....I count you as a blessing that is approximately two hours away..Cleveland rocks in more ways than one. Blessings.
I went though colo-rectal canter treatment in 2005. That is how I came to get my degree in healthcare, so I could be like those who took care of me! I remind myself daily what it is like to be the patient on the OR table. I understaqnd they are scared, they will never remember me or my name, but I will hold their hand as they go off to sleep for surgery, I will gently remind they that their surgery is over as they are waking up.
Words can't possibly do this video justice. True patient centered compassionate care is needed for every individual. Unfortunately too many times, it takes an experience like these people had to realize it. We need to put the care back in Healthcare. Kudos to Cleveland Clinic!
The best caregivers are the ones who have also been patients before, and remember what it feels like.
As the lady in the final segment explained, "When a patient is angry/frustrated I remind myself what it feels like to be there then it makes sense."
And another: "A lot of people tell me 'Oh, I know how it feels' but until you become a patient, no you do not."
What a shame that some people will still never understand this until they actually are a patient.
Too often they judge people by the situation they're in or by their reaction to your disinterest or dishonesty- not by WHO THEY ARE as a human being.
Every medical and allied health provider should be forced to watch this.
When they stop caring, practice this understanding only selectively or are rudely out of line, they should be shown it again.
Truly inspiring, indeed we all want to step into our patient's shoes and truly touch their hearts, yet we fail to do that all the time because we are still imperfect human underneath our white coats. Nevertheless, a step of understanding through being in a patient's body is a step closer to better patient care.
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