8.1 Plan Quality Process | Project Quality Management.
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Chapter 8: Project Quality Management Knowledge Area:
8.1 Plan Quality Process: http://whatispmp.com/plan-quality/
8.2 Perform Quality Assurance Process: http://whatispmp.com/perform-quality-assurance/
8.3 Perform Quality Control Process: http://whatispmp.com/perform-quality-control/
8.4 Quality Management and Process Improvement Approaches: http://whatispmp.com/quality-management-process-improvement-approaches/
8.5 Organizational Quality: http://whatispmp.com/organizational-quality/
8.1 Plan Quality Process | Project Quality Management Knowledge Area.
The Plan Quality Process determines what quality standards are applicable to the project, and how the quality requirements will be met.
This process is performed by the project management team using several key outputs from other project management processes.
Quality planning is usually done in parallel with other project planning processes because the underlying approach is that quality is planned, designed, and built into the project and not something that is added on later.
This process is performed by the project management team, and it's done in parallel with other project planning processes because the underlying approach is that quality is planned, designed, and built into the project and not something that is added on later.
The Plan Quality process results in:
• Quality metrics
• Quality checklists
• The project quality baseline
• The process improvement plan
• The project quality management plan.
Quality metrics are the specific quality goals the project must meet and how the quality control processes will confirm compliance.
Quality metrics can include any type of applicable measurement, including defect rates, bug rates, failure rates, uptime, reliability, and coverage area.
Quality checklists are documents that outline the key steps that must be performed as part of quality control. Checklists are "to-do" lists that ensure that everything is performed and in the correct order.
The quality checklists that will be used later during the quality control process are developed here.
The project quality baseline is the agreed-upon level of quality requirements the project must meet. It's the quality objectives of the project and the subsequent plan for achieving those objectives.
In other words, the quality baseline is the current project quality management plan which itself reflects all approved changes affecting quality.
8.1.1 Plan Quality Process: Inputs
• Scope baseline
The scope baseline is the approved project scope statement, WBS, and WBS dictionary. The baseline incorporates all approved changes.
It's very important for quality planning because it describes the acceptance criteria, and includes other details that may directly impact quality and grade levels, such as technical specifications of materials.
• Stakeholder register
The stakeholder register identifies all project stakeholders and contains attributes such as the person's name, title, position, project interest, expectations, and influence.
Meeting customer and stakeholder expectations is necessary for quality.
• Schedule baseline
The schedule baseline is the approved project schedule. It has the start and finishes dates for all project activities, which impact quality requirements.
• Risk register
The risk register is a comprehensive list of all threats and opportunities the project faces.
It also contains supplementary data about each risk, including its impact, probability, risk response, budget, risk owner, and contingency and fallback plans. Risks likely impact the project’s quality requirements.
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PMP Tutorial ►►
This tutorial covers the following subject matter:
• Project Integration Management.
• Project Scope Management.
• Project Time Management.
• Project Cost Management.
• Project Quality Management.
• Project Human Resource Management.
• Project Communications Management.
• Project Risk Management.
• Project Procurement Management.
• Initiating Processes.
• Planning Processes.
• Executing Processes.
• Monitoring & Controlling Processes.
• Closing Processes.
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